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Privacy Policy

A legal disclaimer

Privacy Policy Disclaimer 

Growency Express

Growency Express (“we,” “our,” or “us”), based in New York, respects your privacy and is committed to protecting personal information. This Privacy Policy Disclaimer explains how personal information is handled in connection with our Amazon storefront and related online interactions, including the rights of California residents under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

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1. Personal Information We Collect

When you visit or make a purchase through our Amazon storefront, personal information is primarily collected by Amazon, not directly by Growency Express. Information that may be shared with us by Amazon includes:

  • Identifiers (such as name and shipping address)

  • Order and transaction details

  • Customer service communications related to orders

We do not directly collect or store payment card numbers, banking details, or other sensitive financial information.

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2. How We Use Personal Information

Any personal information made available to Growency Express is used solely to:

  • Fulfill and ship orders

  • Provide customer support and respond to inquiries

  • Improve our products and services

  • Comply with legal and regulatory obligations

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3. Sale or Sharing of Personal Information

Growency Express:

  • Does not sell personal information

  • Does not share personal information for cross-context behavioral advertising

  • Does not use sensitive personal information for purposes beyond order fulfillment and customer service

Amazon’s data practices, including advertising and analytics, are governed by Amazon’s own privacy policies.

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4. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill orders, provide support, comply with legal obligations, or resolve disputes.

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5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information is collected, used, or disclosed

  • Request deletion of personal information (subject to legal exceptions)

  • Request correction of inaccurate personal information

  • Opt out of the sale or sharing of personal information (not applicable, as we do not sell or share data)

  • Limit the use of sensitive personal information (not applicable, as we do not use sensitive data beyond permitted purposes)

  • Not be discriminated against for exercising your privacy rights

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6. Exercising Your Rights

Because Growency Express operates through Amazon’s platform, most personal data requests should be submitted directly to Amazon, which controls and processes customer data.

For requests related specifically to information shared with Growency Express (such as order fulfillment or support communications), you may contact us through Amazon’s messaging system. We will respond in accordance with applicable law.

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7. Data Security

We implement reasonable administrative and operational safeguards to protect personal information shared with us. However, no system can guarantee absolute security.

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8. Children’s Information

Our products and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy Disclaimer at any time. Any changes will be effective immediately upon posting to our Amazon storefront or associated listings.

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10. Contact Information

For questions regarding this Privacy Policy Disclaimer as it relates to Growency Express, please contact us.

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